Return Policy

Thank you for shopping with us! We value your satisfaction and aim to provide a seamless shopping experience. Please review our return policy below:

Eligibility for Returns

• Returns are accepted within 7 days of the delivery date.

• Items must be returned in brand new, original condition, including the original box, tag, and packaging

• Any signs of wear, use, or alterations to the shoes will result in the return being rejected.

How to Initiate a Return

1. Contact our customer service team within 7 days of receiving your order to inform us about the return.

2. Once approved, carefully pack the item to ensure it is protected during shipping.

3. Ship the item back to us using your preferred carrier. Please include your order number or receipt in the package for reference.

Shipping Costs

• Customers are responsible for covering the cost of return shipping. We recommend using a trackable shipping method to ensure the safe arrival of your return.

Refunds

• Once the returned item is received and inspected, we will notify you of the status of your refund.

• If approved, your refund will be processed and applied to your original payment method. Please allow 5-10 business days for the refund to reflect in your account.

Exceptions

• Returns received after the 7-day window will not be accepted.

• Any returned items that do not meet the eligibility criteria will be rejected and shipped back to you at your expense.

If you have any questions or concerns about our return policy, feel free to contact our customer service team. We are here to help!